All Orders are dispatched the same day (if received before 2 p.m.)
UK Delivery: The following Dispatch options are available:
Standard UK Delivery (available on orders less than £150) £3.50
All orders received before 2 p.m. will be sent out on same day First Class Royal Mail to arrive within 2 days (not guaranteed) - no signatures required. Orders received after 2.00pm will be sent out the following day.
Express/Registered UK Delivery (on orders over £150* and Express Orders) £6.00
Orders received before 2. p.m. (Mon-Thurs) will be sent Business Post to guarantee next day delivery - signatures required. Orders received after 2.pm will be sent out the following working day. Saturday Delivery is available if received before 2 p.m. on a Friday at a cost of £10.65. If Saturday Delivery is not selected, Express orders received before 2.p.m. on Friday will be delivered on Monday.
(* this is calculated excluding promotional discounts).
Europe Delivery: £12-£18 (1-3 days)
Packages will be sent by Courier to arrive within 1-3 days. Please check here for cost and timings for your country.
Rest of World
We send out to anywhere in the world by courier service.Please check here for cost and timings for your country. Please take note of our Import Duties section.
FREE, Fast and Easy UK Returns and Exchanges Service
Coco Bay guarantees that if you are in any way dissatisfied with the Goods you have ordered, You can return/exchange free of charge (UK only) and we will exchange them or give you a full refund of the price of the Goods - more info
Please note that we do not offer our free postage on returns and exchanges for addresses outside the UK. However, we are happy to exchange and refund the price of the Goods (not including the postage) under the same policy as in the UK. Customers will, however, be responsible for additional postage costs incurred by exchanging items.