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Customs, Duty and Tax

VAT and Import Duties

 

Countries outside the EU and VAT exempt countries will not be charged VAT on their order. VAT @ 20% will be automatically subtracted from your order at checkout.

Customs and Duty (countries outside the EU)

 

Although exempt from VAT, countries outside the EU may be liable to pay import duties/tax and handling charges on entering the country. We are legally required to declare the full value of the goods and the amount of duty is worked out on the type of goods and their value. Unfortunately we have no control over these charges and are unable to predict what they might be. Our international postage charges therefore are exclusive of these charges.

You will be notified by the courier as the goods enter your country if any fees are due and these (plus any additional handling charges for customs clearance) must be borne by you. In cases where the courier does not hear back from you, the charges will be added to your original payment card so that the customs and handling charges can be cleared and you can receive your purchases.

If you have any queries on duties payable/refundable, please contact your local customs authority.

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